At Serene Hotel, we strive to provide no less than extraordinary guest experiences. The wellbeing of our guests, visitors, and the team is our main priority, so you can feel safe from check-in to check-out, and everywhere in between. Here’s what we do based on guidelines from our local health authorities.
The daily routine procedures we do to keep you and our team safe:
SOCIAL DISTANCING – We make sure to keep a safe distance between guests and the team.
THE TEAM – is all trained in hygiene protocols that prevent the spread of infectious diseases, and make you feel safe. They wash and sanitize hands after every encounter. Hands are dried with paper, not towels. Every colleague is required to stay home if feeling unwell.
CLEAN SURFACES - We clean and disinfect surfaces frequently throughout the day with special attention to high-touch areas. We are using high-level hygiene products, that still live up to the environmental requirements and our sustainable code of conduct.
THE ROOMS – We use disinfectant detergents and make sure to pay extra attention to high-touch items
We continue to monitor the COVID-19 situation closely and follow the recommendations of our local health authorities.
